Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jeania Bratton

Jeania Bratton

September 24, 2026

5  out of  5
rating by Jeania Bratton
"My agent was very knowledgeable and very nice and helped me through this process with ease"
Profile photo of Yandy Montero

Yandy Montero

September 24, 2026

5  out of  5
rating by Yandy Montero
"Excelente servicio, la mejor atención y precios muy justos, no dude en contactarlos , en pocos minutos les dan toda la asesoría, en mi caso me atendio Emily , gracias por todo"
We responded:
"Thanks for the positive review! "
Profile photo of Micah smith

Micah smith

September 24, 2026

5  out of  5
rating by Micah smith
"Dudes awesome very great experience with auto insurance"
We responded:
"Micah, thank you for your 5-star review - we truly appreciate your feedback and are so glad you had a positive experience with our team here in Plantation. If you need anything at all, don’t hesitate to reach out! - Your State Farm Agent Dan Albernas and Team "
Profile photo of Dawn Hudson Zong

Dawn Hudson Zong

September 24, 2026

5  out of  5
rating by Dawn Hudson Zong
"Great customer service. They'll help you with everything to make sure everything is done that you want. Should I pay attention and detail?"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Dan Albernas’s team. "
Profile photo of Jeanette Gasper

Jeanette Gasper

September 24, 2026

5  out of  5
rating by Jeanette Gasper
"He instructed me that my new vehicle was not insured he’s the best Love you Frank"
We responded:
"Jeanette, thank you for taking the time to leave such a great review - we’re so grateful for your feedback! "
Profile photo of Debra Jackson

Debra Jackson

September 23, 2026

5  out of  5
rating by Debra Jackson
"The Representative MR.Frank Espinosa was very friendly nice professional and very helpful and knowledgeable I appreciate his time he took to explain the policy and really liked his customer service"
We responded:
"Debra, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Adam Frisch

Adam Frisch

September 23, 2026

5  out of  5
rating by Adam Frisch
"Nicole sanchez was great"
We responded:
"Thanks so much for the fantastic rating, Adam! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Profile photo of Janice Rippel

Janice Rippel

September 23, 2026

5  out of  5
rating by Janice Rippel
"Agent Kylin was professional, courteous, efficient and knowledgeable. The entire process to switch to State Farm was positive and simple. I saved money!"
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Anthony Grimsley

Anthony Grimsley

September 23, 2026

5  out of  5
rating by Anthony Grimsley
"Very fair an has been a great 👍 pleasure"
We responded:
"Thank you so much for your wonderful feedback of us here at Dan Albernas’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Dan Albernas’s Insurance Team "
Profile photo of Sandee Mahler

Sandee Mahler

September 23, 2026

5  out of  5
rating by Sandee Mahler
"Fast efficient and competitive pricing"
We responded:
"Sandee, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of arianlys Martinez

arianlys Martinez

September 22, 2026

5  out of  5
rating by arianlys Martinez
"Valeria es excelente contesta siempre y resuelve super recomendado"
We responded:
"Hi arianlys, thank you for the wonderful review - I truly appreciate your positive feedback.  Please don’t hesitate to give my team a call if any concerns arise. - Dan Albernas, Your State Farm Agent "
Profile photo of Barbara Bidopia

Barbara Bidopia

September 21, 2026

5  out of  5
rating by Barbara Bidopia
"La señorita Valeria Reyes la recomiendo 100%"
We responded:
"Thank you so much for the 5-star rating, Barbara! I truly appreciate your support and am always here if you have any questions or need anything.  Feel free to reach out to my team and I anytime. - Your State Farm Agent, Dan Albernas "
Profile photo of Barbara Hernandez

Barbara Hernandez

September 18, 2026

5  out of  5
rating by Barbara Hernandez
"Just when I was considering switching insurance providers or agents due to the poor service I had received from another agent at this office, I had the pleasure of speaking with Nicole Sanchez. She was able to address and resolve all of my concerns in just one call.
Nicole was incredibly helpful, friendly, professional, and attentive. She completely changed my experience with this office. A huge thank you to Nicole for her outstanding customer service and for making everything so easy. I truly appreciate your help!"
We responded:
"Barbara, thank you so much for the 5-star rating! If you ever have questions or need assistance, our team is always here to help. "
Profile photo of Arlinda Rahim

Arlinda Rahim

September 18, 2026

5  out of  5
rating by Arlinda Rahim
"Frank was very helpful. He did it right!
Thanks, Lawrence & Arlinda Rahim"
We responded:
"Arlinda, thank you for the amazing review! Our Plantation insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Dan Albernas, your State Farm Agent "
Profile photo of taylor arnold

taylor arnold

September 18, 2026

5  out of  5
rating by taylor arnold
"Kylin has excellent costumer service and very helpful."
We responded:
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Profile photo of lexi Leigh alvarez

lexi Leigh alvarez

September 18, 2026

5  out of  5
rating by lexi Leigh alvarez
"Nicole was very professional , informative and patient with us."
We responded:
"We really appreciate your 5-star review! Providing great service is always our goal, and we’re so happy to know we met your expectations. "
Profile photo of Eli R

Eli R

September 18, 2026

5  out of  5
rating by Eli R
"Great costumer service!👍"
We responded:
"Eli, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Plantation insurance team is always here and happy to help. "
Profile photo of Christian Garweg

Christian Garweg

September 18, 2026

5  out of  5
rating by Christian Garweg
"It was a great experience dealing with Dan and his team. It took all of 12 hours to finalize all the inns and outs of changing My two cars over from Virginia to Florida .. The rates beat all the competitors and the SERVICE did as well… I can highly recommend Dan’s team to anyone who is interested in prompt and individualized service ."
We responded:
"My team and I are thrilled to hear that we could make your transition from Virginia to Florida so seamless and cost-effective. We truly appreciate your recommendation and look forward to serving you again!"
Profile photo of Jonathan Starkey

Jonathan Starkey

September 17, 2026

5  out of  5
rating by Jonathan Starkey
"Tom is friendly, thorough, and professional. He got me a rate that was literally half of what I was paying with allstate and included more. Thank you for your help"
We responded:
"Jonathan, thank you for the fantastic review! We’re always here to support you with your insurance needs in Plantation. "
Profile photo of Yaniris Lopez suarez

Yaniris Lopez suarez

September 17, 2026

5  out of  5
rating by Yaniris Lopez suarez
"Muy buena comunicación en especial con agente la señorita Valeria"
We responded:
"Thank you for the 5-star review, Yaniris! We’re proud to serve the Plantation community and truly appreciate your support. "
Profile photo of Christopher Johnson

Christopher Johnson

September 17, 2026

5  out of  5
rating by Christopher Johnson
"Gave me great service !"
We responded:
"Thank you so much for the 5 stars, Christopher! We truly appreciate your feedback and are always happy to help whenever you need us. "
Profile photo of Kaley Evans

Kaley Evans

September 17, 2026

1  out of  5
rating by Kaley Evans
"I was given a quote for car insurance for $156.00. I was immediately sold, however, with the car insurance plan I was told about a “package plan” which included other coverage outside of car insurance.
The day of payment had two separate charges outside of the $156 go through my account. One for $18.21 and one for $21.11. THEN an attempted charge of $166 tried to process through my account. The two separate charges that were processed was for the policies outside of the car insurance plan that I was not told about. I was never told a break down and the total amount I was told was NOT $205 which is what those 3 amounts come out equal. When I spoke to the agent Andy who stated he was here to “help” me. Did not explain I would be paying $205. He stated I would be paying $156 for car insurance. When I asked about the separate charges he stated he did tell me the total was going to be $186. He attempted to charge my card for $205. I was lied to. Plain and simple. Misinformed and basically manipulated. I want to speak to who is above this agent. I am not happy with the customer service I received. I am going to keep State Farm. Car insurance only. I’m not going to blame the company for one agent. I was saved money from my previous policy and I was stoked about that. The misinformation and leaving information out to benefit his sales is beyond me. He said the calls are recorded and his notes stated my total was $186. So where did the total of $205 come from that I was NEVER told. When I asked Andy to tell me what the total was he said $186. Tuesday he told me $156. What came out of my bank account would have been $205.
This is wrong in so many ways.
Please, whoever is above this individual, Andy, I need assistance please."
We responded:
"Hi Kaley, thank you for taking the time to talk with me earlier — I'm glad we had the opportunity to go over everything together and provide further clarity on the situation.  

To recap: The auto insurance quote was $166; however, the payment attempt didn’t go through so; no payment was taken for the car. The two charges that did go through, $18.21 and $21.11, were for the two additional products you took out with our office, which you reviewed and e-signed separately.

I appreciate you giving us the chance to clear this up, and please don't hesitate to reach out if anything else comes up. "
Profile photo of Sadie Daniel

Sadie Daniel

September 17, 2026

5  out of  5
rating by Sadie Daniel
"Kylin was amazing on helping me get good insurance coverage. I really appreciate his help. If it wasn't for him I would have gotten low insurance coverage for myself and husband. I am very satisfied. Thank you so much."
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Profile photo of Yolanda Watson

Yolanda Watson

September 17, 2026

5  out of  5
rating by Yolanda Watson
"Awesome job of communicating!!!"
We responded:
"Yolanda, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Plantation insurance team! - Your State Farm Agent, Dan Albernas "
Profile photo of Chris Taylor

Chris Taylor

September 17, 2026

5  out of  5
rating by Chris Taylor
"Helped my save considerably on my monthly premiums while also increasing the amount of coverage , even with my son incredibly terrible driving record"
We responded:
"Hi Chris, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Dan Albernas’s team.  Please reach out to us if any questions come up!  - Dan Albernas’s Insurance Team "